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Take Advantage of our online portal
The online option saves you time — you can apply online and even print out your permit when it has been approved by us. Right now, you can apply for some of our permits online, but the list will continue to grow over time.
1010 Massachusetts Avenue
5th FloorBoston, MA 02118
Office hoursMonday through Friday, 8 a.m. - 4 p.m.
Requesting a copy of records? Check our Public Records Center.
2023 Construction Work Not Permitted For Some Holidays
The Constituent Services Division is composed of call center representatives, community liaisons, and the Investigation and Enforcement Team.
This division is comprised of three sections: Rodent Control, Site Cleanliness, and Auto Shop Licensing and Enforcement
The Health Division oversees and enforces food and sanitary laws in the city, including all establishments that serve food.
Weights and Measures
We protect consumers when they buy products sold by weight or volume. We inspect devices like taximeters, gas pumps, home heating oil trucks, and scales.
News and announcementsNews
Stay Safe While Grilling Outside This Summer
New Policy to Allow Dog Friendly Spaces at Outdoor Dining Patios and Beer Gardens
New Members or Zoning Board of Appeal Confirmed
About Our Work
We are made up of five regulatory divisions. Our goal is to protect and improve the quality of life for all Boston residents. Our mission is to serve the public by protecting the health, safety, and environmental stability of Boston's business and residential communities.