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Health Division

The Health Division enforces food and sanitary laws for Inspectional Services. Learn about our team approach to protecting public health.

The Health Division is responsible for ensuring businesses in Boston meet required state sanitary codes and applicable state laws and local ordinances. We inspect businesses that offer food to the public, including:

  • retail food stores
  • restaurants and caterers
  • daycares, hospitals, and nursing homes
  • food trucks and push carts
  • camps for children, and
  • swimming pools and baths.

How often our division does inspections is based on the type of establishment. We conduct compliance inspections to ensure violations are corrected. Inspectors also respond to all complaints of unsanitary conditions, illness, and health and safety concerns.

What to do if you have a complaint

If you have a complaint about a local food business, you can call us at 617-635-5326, Monday through Friday, 8 a.m. - 4 p.m. You can also call or contact 311

If you think you became ill after eating at a Boston establishment, you should first contact your doctor. Then, contact us to file a complaint and we’ll investigate the complaint. Illness complaints require contact information.

Food service regulations and codes

Mayor's Food Court

We add each food service business to our database when we inspect them. The Mayor's Food Court is our online database that keeps track of food service businesses in the City. You can see ratings based on violations and other data.

Learn More

Letter grading system

This system protects consumers and provides them with information about recent health inspections.

We turn violations into a numerical point system. We then use this information to give letter grades that are placed on the wall outside of the establishment. Learn more about our grading system.

Food service permits

All businesses must apply for a permit before they can offer food to the public. Learn how to apply for a food permit.

Part of the permitting process is to get certified as a food manager. The required program teaches you how to handle food the right way. Learn more about the food manager program.

INSPECTION VIOLATIONS

If you receive a violation during an inspection, you will receive an order of correction on the inspection report. The inspector will review any questions about corrective actions. If you are unable to reach the inspector, call 617-635-5326 and ask for a supervisor.

Hosting a Potluck Event in Boston

We have safety tips to follow when hosting a potluck event.

Hosting a Potluck Event

Live Fowl Permit Information

Applicants looking to keep live chickens on their property need to obtain a Use of Premises permit from Inspectional Services. Once all required documents are received and reviewed by the Building and Health Division, an inspection is conducted to ensure that all requirements are met as outlined in Article 89. Applicants are also required to have their request vetted by the Zoning Board of Appeals where it will be subjected to an approval process by the board. Direct abutters of your property will also have the opportunity to comment in support or opposition of your proposal.

Live Fowl Application

Tips for residents on Maintaining Live Fowl
  1. Clean up feed spills immediately in your feed room or in the coop to deny rodents a food source. 
  2. Keep the grass mowed short around the edges of the coop and in your yard. This is an intimidating barrier for a rodent as they do not want to be spotted by a predator should they cross an open space. 
  3. Place a three-foot wide strip of gravel around the edge of your coop to create yet another barrier to the building.
  4. Remove junk piles to deny shelter to rodents.
  5. During weekly cleaning, look for new holes, nests and feces. Rodents breed quickly so be vigilant.
  6. Consult with a pest control company regarding your best line of defense to protect your chicken coop and flock. 
  7. Be a good neighbor! Speaking with your neighbors first might help eliminate any fears they might have about living next to chickens. 

Retail residential kitchens

We have information about permitting and the Retail Residential Kitchens Ordinance:

Kitchen permit information
Kitchen video guide

Multilingual Documents and Applications

Multilingual Documents and Applications
РУССКИЙ RUSSIAN
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