City department hours
City Hall is open to the public on Tuesdays, Thursdays, and Fridays from 9 a.m. - 5 p.m. If you need to visit a department, you must make an appointment.
COVID-19 information
For the latest updates, please visit our coronavirus (COVID-19) website:
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COVID-19 update: Our department has reduced staff. If you can't find your answer online, please call 617-635-4287 or email In-person meetings are for critical needs and by appointment only. Please use our online application to schedule an appointment.                                   

Note: We have information on the FY2021 disclosure notice below.

FY2021 Disclosure Notice

We have conducted a revaluation of all taxable property in Boston for Fiscal Year 2021. This is mandated by the Massachusetts Department of Revenue.

Your total valuation for FY2021 was determined after extensive market analysis and represents its full and fair cash value. Analysis was performed of arms-length sales in the City and reflects calendar year 2019 market conditions. For FY 2021, assessments reflect a strong market for real estate. Most neighborhoods showed signs of appreciation over the prior year. The public disclosure period will occur during the following five days:

  • Wednesday, November 4, 2020, 9 a.m. – 5 p.m.
  • Thursday, November 5, 2020, 9 a.m. – 5 p.m.
  • Friday, November 6, 2020, 9 a.m. – 5 p.m.
  • Monday, November 9, 2020, 9 a.m. – 5 p.m.
  • Tuesday, November 10, 2020, 9 a.m. – 5 p.m.

Public Disclosure values will be available on Monday, November 2, 2020.

City Hall is open to the public on a limited basis by appointment only. Our phone hotline staff (617-635-4288) will be able to provide you with the same level of service as our in-person staff. You can also make an in-person appointment.

1 City Hall Square
Room 301
Boston, MA 02201-2011
Temporary COVID-19 hours
City Hall is only open to the public on Tuesdays, Thursdays, and Fridays, from 9 a.m. - 5 p.m.
Assessing Online

You can search FY 2020 Real Estate Assessments and Taxes through our online Assessing tool:

Go to Assessing Online

FY 2021 updates

FY 2021 updates

Assessors will be performing inspections at properties across the City that have not been inspected or sold in the last seven years.

These inspections may take place between 8 a.m. and 5 p.m., Monday through Friday. Representatives will carry a City of Boston photo ID and drive a City vehicle. Have questions or concerns? Please contact us at 617-635-4321.

Assessors from our department will be performing inspections at properties across the City from 8 a.m. - 5 p.m., Monday through Saturday. This is part of our annual Maintenance Project.

Representatives will carry a photo ID badge by which you can verify their status as an Assessing Department employee. They will also drive a City of Boston vehicle. If you have any questions or concerns about an inspection, please contact the Assessing Department at 617-635-4321.

The City has a number of tax relief programs for those homeowners who occupy the property as their principal residence. This year, the residential exemption will save taxpayers up to $2,879.79 on their tax bill. Personal exemptions may provide additional tax relief to those qualifying homeowners who are:

  • elderly
  • surviving spouses or minor children of deceased parents
  • veterans, or
  • certain members of the National Guard.

The tax deferral program for seniors is also available to qualifying senior homeowners whose rising expenses have made it difficult to continue owning their home.

The online applications for the residential exemption, and most personal exemptions, are available online starting January 1, 2021. Just visit the link for Assessing Online below. Follow the instructions on Assessing Online to get the residential exemption and personal exemption applications for your property.


The Fiscal Year 2021 filing deadline for the residential exemption, personal exemption, and tax deferral is April 1, 2021.

Community Preservation Act (CPA) Surcharge

In November 2016, Boston voters approved the Community Preservation Act (CPA) by voting “yes” on Ballot Question 5. By adopting the act, the City has created a Community Preservation Fund.

Community Preservation Act surcharge

The City finances the fund in part by a 1% property tax-based surcharge on residential and business property tax bills. You may see the surcharge on your property tax bills beginning with the Fiscal Year 2018 first-quarter tax bill in July 2017.

cpa surcharge information

Learn about the program

Taxpayer Referral and Assistance Center

"TRAC" offers a "one-stop" service at City Hall for Boston taxpayers on tax-related matters.

Learn more about the center

Tax agreements

The City has tax incentive programs to advance its economic development and housing goals. These programs include Chapter 121A, Chapter 121B, Tax Increment Financing, and Special Tax Assessment.

Want to learn more?

We created a page to give you more information about these programs. You can also download active tax agreements with the City.

Tax agreement information

Payment in Lieu of Tax (PILOT) Program

Many of Boston’s major schools, hospitals, and cultural institutions make a voluntary contribution to the City each year in the form of cash and community programs that uniquely benefit the City’s residents.

More resources