Important winter phone numbers

Keep these numbers handy for emergency and non-emergency situations in the City of Boston.

Page Sections

Name	Phone Number

Name	Boston Police, Boston Fire, and Emergency Medical Services

Phone Number	911

Name	Non-emergency requests (BOS:311)

Phone Number	311

Name	National Weather Service

Phone Number	508-822-0634

Name	Eversource gas and electric

Phone Number	800-592-2000

Name	National Grid

Phone Number	800-322-3223

Name	Boston Water and Sewer Commission

Phone Number	617-989-7000

Name	Massachusetts Water Resources Authority

Phone Number	617-242-6000

Name	Verizon

Phone Number	800-837-4966

Name	Animal Care and Control

Phone Number	617-635-5348

Name	Boston Medical Center

Phone Number	617-638-8000

Name	City of Boston Tow Lot

Phone Number	617-635-3900

Name	Code Enforcement Police

Phone Number	617-635-4896

Name	Cold Relief Heatline

Phone Number	800-632-8175

Name	Consumer Affairs and Licensing

Phone Number	617-635-3834

Name	Consumer Complaints

Phone Number	617-635-3834

Name	DCR Storm Desk

Phone Number	617-626-4973

Name	Age Strong Commission

Phone Number	617-635-4366

Name	Emergency Shelter Commission

Phone Number	617-635-4507

Name	Logan Airport

Phone Number	800-235-6426

Name	MBTA

Phone Number	617-222-3200

Name	Mass. Emergency Management Agency (MEMA)

Phone Number	508-820-1428

Name	Mass. Road and Traffic Conditions

Phone Number	617-374-1234 511 via cellphone

Name	Neighborhood Services

Phone Number	617-635-3485

Name	State Police

Phone Number	617-740-7600

Name	Transit Police

Phone Number	617-222-1212

Name	Veterans Services

Phone Number	617-635-3957