Long Term Care Ombudsman Program: Boston Host Site

This project will be funded with Federal Title III Older Americans Act funds. The term of this contract will be one (1) year with two options to renew for a possible total of three (3) years.  

The purpose of the Ombudsman Program is to protect the rights and benefits of long-term care residents according to State and Federal laws. 

The Request for Proposal (RFP) will be made available at 9:00 AM on Monday, September 11, 2023, on the City’s purchasing website and Supplier Portal, www.boston.gov/procurement, and will be available until 5:00 PM, Monday, September 25, 2023.  

An optional Virtual Bidders’ Conference will be held at 10:00 AM on Tuesday, September 12, 2023, via Zoom: https://us06web.zoom.us/j/85442565478?pwd=MkNabHNxKzFRaS9kaWx1SnhpL25iUT09. All interested parties may attend the Virtual Bidders’ Conference.  

Completed proposals must be submitted via the Supplier Portal or to the Area Agency on Aging no later than 5:00 PM, Monday, September 25, 2023. The selected vendor will be notified by Thursday, September 28, 2023 (subject to change) for start-up on October 1, 2023. ‬‬‬‬‬‬

Emily Shea, Commissioner