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Moving scams
We work with the Massachusetts Attorney General’s Office to educate consumers on a variety of topics. Learn how to avoid moving scams and make the experience less stressful.
GETTING STARTED
Please make sure to research moving companies and check what they will charge you:
- All Massachusetts movers need to get licensed with the Massachusetts Department of Public Utilities.
- You can search the Federal Motor Carrier Safety Administration’s (FMCSA) website for registered movers if you’re heading out of state.
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Still have questions? Contact:
Consumer Affairs
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1 City Hall Square
Room 809Boston, MA 02201
Moving tips
- Keep a detailed list of what you're packing, and keep anything of value with you.
- Most movers will pay you back if something gets damaged. Check with the company to see what type of insurance they have.
- Find out what you need to pay before you sign anything, and make sure you understand your contract with the mover.
- If you want information on storing items, contact the Massachusetts Department of Public Safety at 617-727-3200. They regulate the industry.
- Unhappy with a moving company? Try to resolve the issue with them first. If they don't cooperate, call us at 617-635-3483.
MOVING RESOURCES
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Still have questions? Contact:
Consumer Affairs
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1 City Hall Square
Room 809Boston, MA 02201
