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Heat Emergency in Boston
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Mayor Wu declared a heat emergency in the City through Thursday, June 20.

José Massó

Chief of Human Services

José Massó is a nonprofit leader, community organizer, and lifelong resident of Boston who has 25 years of experience in building and leading large, complex mission-driven organizations. Before joining the City of Boston as Chief of Human Services in May 2022, Massó served as the Co-Executive Director at United South End Settlements (USES), where he managed a large team and a portfolio of seven community-based programs. Under his leadership, USES supported children and families during the pandemic by offering learning pods for students and a food distribution program for families facing food insecurity.

Prior to rejoining United South End Settlements, Massó was the Executive Director of Child Development and Food Insecurity at the YMCA of Greater Boston, where he was responsible for overseeing afterschool programming and anti-hunger initiatives. Massó also held several positions at the Boston Public Health Commission, including managing a citywide mayoral health initiative to promote healthy eating and physical activity.

Early in his career, Massó served as a community organizer for Urban Edge, where he managed two weekly food pantries in Roxbury. He was able to convene a group of volunteers to beautify the existing food pantry by building food storage shelves, building benches for older participants to sit while waiting for their food, and painting the walls to create a more welcoming experience for participants. His focus on addressing food insecurity continues through his involvement as a board member of the Urban Farming Institute where he currently serves as Chair.

Following his graduation from Boston Latin Academy, he attended Northeastern University. He later earned his Bachelor of Science in Business Management from the University of Massachusetts, Boston.

Massó resides in Hyde Park with his wife and two children. He enjoys cycling, swimming, and table tennis.

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