City department hours
City Hall is open to the public on Tuesdays, Thursdays, and Fridays from 9 a.m. - 5 p.m. If you need to visit a department, you must make an appointment.
COVID-19 information
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Water and Sewer Commission

COVID-19 update: We're open to the public on Tuesdays and Fridays, 9 a.m. - 5 p.m., by appointment only. To schedule an appointment, please call 617-989-7800. We are committed to doing our part to protect the health and safety of the public and our workforce from COVID-19.

Our staff remains available to respond to emergency situations. Please continue to report service emergencies to 617-989-7000. Account- or billing-related services and information can be obtained by calling the Customer Service Department at 617-989-7800, or through our website.

Established in 1977, the Boston Water and Sewer Commission provides water and sewer services to more than one million residents, workers, students, shoppers, conventioneers, hospital patients, and visitors each day.


980 Harrison Avenue
Roxbury, MA 02119
Monday: 8:00 am-5:00 pm
Tuesday: 8:00 am-5:00 pm
Wednesday: 8:00 am-5:00 pm
Thursday: 8:00 am-5:00 pm
Friday: 8:00 am-5:00 pm

Commission Info

Total Seats:

Current members

Current members " border="1" cellpadding="1" cellspacing="1" class="responsive-table responsive-table--horizontal m-t300">
Member Appointed Expires Status
Muhammad Ali-Salaam 4/8/2016 1/7/2019 Holdover
Michael Woodall 4/8/2016 1/6/2020 Holdover
Cathleen Douglas Stone 4/2/2018 1/1/2022 Holdover