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City Hall is open to the public on Tuesdays, Thursdays, and Fridays from 9 a.m. - 5 p.m. If you need to visit a department, you must make an appointment.
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How to have a boot removed from your car

If you want to have a boot removed from your car, you need to first pay your violations and fees.

Last updated:

Pay your outstanding violations and fees

You can make your payments at the Parking Clerk’s office:

  • 1 City Hall Square, Room 224
  • Boston, MA 02201
  • (Hours: Monday through Friday, 9 a.m. to 4:30 p.m.)

Or you can make your payments at the City of Boston Tow Lot

  • 200 Frontage Road
  • Boston, MA 02118 (Phone: 617-635-3900)
  • (Hours: Monday through Friday: 7 a.m. to 10:30 p.m. Saturday: 9 a.m. to 12 p.m.)

The boot removal fee is $90.


We remove the boot from your car

The City will remove the boot from your car about 90 minutes after you make your payment. If you make a payment after 7 p.m., we will remove the boot the next day.

Payment Info:
  • The City accepts cash, a cashier's check, a money order, or a debit or credit card from Mastercard or Visa.
  • We will not accept personal or business checks.
Parking Clerk
1 City Hall Square
Room 224
Boston, MA 02201-2007

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