City department hours
/
City Hall is open to the public on Tuesdays, Thursdays, and Fridays from 9 a.m. - 5 p.m. If you need to visit a department, you must make an appointment.
COVID-19 information
/
For the latest updates, please visit our coronavirus (COVID-19) website:
Back to top

How to have a boot removed from your car

If you want to have a boot removed from your car, you need to first pay your violations and fees.

Last updated:
Step
1

Pay your outstanding violations and fees

You can make your payments at the Parking Clerk’s office:

  • 1 City Hall Square, Room 224
  • Boston, MA 02201
  • (Hours: Monday through Friday, 9 a.m. to 4:30 p.m.)

Or you can make your payments at the City of Boston Tow Lot

  • 200 Frontage Road
  • Boston, MA 02118 (Phone: 617-635-3900)
  • (Hours: Monday through Friday: 7 a.m. to 10:30 p.m. Saturday: 9 a.m. to 12 p.m.)

The boot removal fee is $90.

Step
2

We remove the boot from your car

The City will remove the boot from your car about 90 minutes after you make your payment. If you make a payment after 7 p.m., we will remove the boot the next day.

Payment Info:
  • The City accepts cash, a cashier's check, a money order, or a debit or credit card from Mastercard or Visa.
  • We will not accept personal or business checks.
Contact:
Parking Clerk
1 City Hall Square
Room 224
Boston, MA 02201-2007

Suggested Content

We're testing out suggested content on Boston.gov below. If you see anything out of place, let us know at feedback@boston.gov.