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How to appeal a parking ticket

There are four ways to make an appeal.

Last updated:
Step
1

Before you get started online

For you to make an appeal, you need to give the City the following information:

  • your name and mailing address
  • the nature of your dispute
  • your registration and plate number
  • the state where your car is registered
  • the number for your parking ticket, or tickets, and
  • any supporting evidence if you have it, like photos.
Step
2

Complete the form online

You can fill out and submit the Constituent Complaint FormWe will send you an email receipt immediately.

Step
3

Wait for the City's decision

We will mail you our decision in your case. You should get a letter from us within seven to 10 business days.

Keep in mind
  • If you appeal your ticket and we deny your appeal, you must pay your ticket within 10 days or request a hearing. To request a hearing with the Office of the Parking Clerk, call 617-635-4410.
  • If we schedule an in-person hearing for a violation, you may not receive a letter back from us with the hearing date for several weeks.
Step
1

Before you get started in person

For you to make an appeal, you need to give the City the following information:

  • your name and your mailing address
  • the nature of your dispute
  • your registration and plate number
  • the state where your car is registered
  • the number for your parking ticket, or tickets, and
  • any supporting evidence if you have it, like photos.
Step
2

Go to Boston City Hall

COVID-19 update: We're holding in-person meetings for critical needs and by appointment only. Please use our online scheduler.


Bring your information to the Parking Clerk:

1 City Hall Square, Room 224
Boston, MA 02201
Office hours: Tuesdays and Fridays, 9 a.m. to 4:30 p.m.

Step
3

Wait for the City's decision

We will mail you our decision in your case. You should get a letter from us within seven to 10 business days.

Keep in mind
  • If you appeal your ticket and we deny your appeal, you must pay your ticket within 10 days or request a hearing. To request a hearing with the Office of the Parking Clerk, call 617-635-4410.
  • If we schedule an in-person hearing for a violation, you may not receive a letter back from us with the hearing date for several weeks.
Step
1

Create a letter for your appeal

You need to send a letter to the City that includes:

  • your name and mailing address
  • the nature of your dispute
  • your registration and plate number
  • the state where your car is registered
  • the number for your parking ticket, or tickets, and
  • any supporting evidence if you have it, like photos.
Step
2

Mail your letter to the City

You can mail your letter to:

City of Boston
P.O. Box 55800
Boston, MA 02205

Step
3

Wait for the City's decision

We will mail you our decision in your case. You should get a letter from us within seven to 10 business days.

Keep in mind
  • If you appeal your ticket and we deny your appeal, you must pay your ticket within 10 days or request a hearing. To request a hearing with the Office of the Parking Clerk, call 617-635-4410.
  • If we schedule an in-person hearing for a violation, you may not receive a letter back from us with the hearing date for several weeks.
Step
1

You need to meet certain requirements

To use the video call option, you must meet one of these requirements:

  • you are not a Massachusetts resident and your vehicle is not registered in Massachusetts
  • you have a handicap placard
  • you are over the age of 65, or
  • you are currently a healthcare professional.
Step
2

Schedule a time for your hearing

Send an email to OPCVideoChat@boston.gov that includes:

  • your name and mailing address
  • your registration and plate number
  • the state where your vehicle is registered
  • the parking ticket violation number or numbers
  • the nature of your dispute, and any supporting evidence if you have it (like photos)
  • if you are a healthcare professional, please send in your healthcare identification
  • if you have a handicap placard, please send in the handicap placard number, and
  • if you are over the age of 65, please send in your driver’s license number.

We'll contact you to let you know when your hearing takes place. If we schedule a hearing for a violation, you may not receive a letter back from us with the hearing date for several weeks.

Keep in mind

If you appeal your ticket and we deny your appeal, you must pay your ticket within 10 days.

Need to Know:
PARKING TICKET APPEAL UPDATE:

If you received a notice for a parking ticket appeal hearing for a Monday, Wednesday, or Thursday, you do not need to reschedule. You can just come in when City Hall is open on a Tuesday or Friday, from 9 a.m. - 4 p.m. For questions, call 617-635-4410 (Tuesday through Friday, 9 a.m. - 4:30 p.m.) or email parking@boston.gov.


Contact:
Parking Clerk
1 City Hall Square
Room 224
Boston, MA 02201-2007

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