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Global Technology Outage
City of Boston services may be impacted by a global technology service outage. We encourage residents to call ahead before attempting to access services at municipal buildings. We will provide additional updates as they become available.

Alex Lawrence

Chief People Officer

As Chief People Officer, Alex Lawrence oversees the newly formed People Operations Cabinet, which consists of the City’s central departments of the Office of Human Resources, the Office of Labor Relations, the Registry, and City appropriations including Health Benefits, Unemployment Compensation, and Workers Compensation.

Lawrence has spent her career in people, program, and project management in both the public and non-profit sectors. She is a City Hall veteran, spending the last decade in leadership roles across the administration including Deputy Chief of Administration and interim Chief Information Officer. Lawrence previously helped to transform the City’s Department of Information and Technology into an award-winning tech organization that leads in user-centered design. She will bring the same energy and skills to modernizing the way Boston’s People Operations Cabinet serves its City workers. 

She is passionate about organizational capacity building, process improvement, and creating a modern workforce that will produce the next generation’s leaders. Lawrence holds a Masters in Public Policy from the Harvard Kennedy School and a Bachelor of Arts from Wesleyan University.

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