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Community Choice consumer notification letters

Eversource Basic Service customers are automatically enrolled in the Community Choice Electricity Program unless they choose to opt-out. Prior to enrollment, each customer is mailed:

  • a welcome letter
  • a consumer notification letter with program details
  • a language access document, and
  • an opt-out reply card.

If the customer signs and returns the opt-out reply card, they will not be enrolled in the program. 

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